Your info form
or email will be answered by a real person and not a computerized form
letter. We look forward to talking to you about your goals!
Wenzel Coaching Policy
Money Back Guarantee
Money back
guarantee of monthly program cost for new clients if you absolutely
aren’t satisfied with your coaching experience within the first 30
days of training. $75 program setup fee is non-refundable.
Payment policy
Wenzel Coaching accepts US checks, money orders, Visa, MasterCard, and
PayPal for all payments from US sources. International payments
accepted by credit card or Paypal only. Three month commitment required at sign-up.
Money back guarantee of monthly program cost if you aren’t
absolutely satisfied with your coaching experience within the first
30 days of training. $75 program setup fee is non-refundable. If the
program is cancelled after the first month but before the third
month, the first three months will still be charged. Payments are
required in advance of the upcoming month in order to receive
programs on time. (For convenience, riders paying by credit card can
also choose to have their monthly coaching payment automatically
charged to their card.) Cancellation possible at any time.
Cancellation rules apply. Fax charges applicable for international
program faxing.
Link to Complete Pricing Information
Group Pricing
Groups of
five or more committing to a six-month program paid at sign-up are
eligible to receive an additional discount off the regular Wenzel
Coaching prices for Individual Programs. Increased discounts for
sponsored clubs are also available. Write
info@wenzelcoaching.com
or call the main office to inquire about group pricing or team
sponsorship.
Program
Delivery
Programs
will be delivered by email as an Adobe Acrobat file (.pdf format)
unless otherwise specified. No charge for mailing or faxing programs
unless they are sent outside of North America. In that case a fax or
mailing fee of up to $5 may be applied.
Program Cancellation
Your program can be cancelled at any time. Programs must be
cancelled on or before the 22nd of the preceding month in
order to not occur charges for the cancelled month. Programs
cancelled after the program has been sent but before the start
of the month will be charged the rate of half of a full program month.
Programs cancelled after the first of the program month will be
refunded up to half of the program cost depending on the amount of
consultation time used (if any) that month. (To officially cancel your
program, write to 4726 SE Salmon St, Portland, OR 97215.
Email and phone cancellations accepted only with return confirmation
by the main office.)
In case of Injury
Clients who have injuries or illnesses that keep them from training
during a program month may have up to half of their program fees for
the month refunded unless they have already reached their consultation
limits for the month. Clients who are sick or injured are encouraged
to stay on their current program level or switch their prepayed
program fees into consultation time in order to utilize their coach’s
advice during their downtime and rehabilitation.
Wenzel Coaching Antidoping policy
Wenzel Coaching deplores the use of banned substances. We do not
advocate or condone their use and refuse to do business with any
athlete who uses banned substances or any coach who encourages their
use. If a client tests positive we will immediately end the coaching
relationship with no refund.
503-233-4346
Wenzel Coaching
4726 SE Salmon St
Portland, OR 97215
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